DR: Unemployment is a topic that is still in the news and affecting many. Mike, as a Senior Director, what do you look for in an individual that is looking to join your team?

ML: They need to convince me first and foremost they know what they are doing. That can be through certifications, which are important, college education, real world experience. Everything we do has a practical component to it. Knowledge is wonderful, but they need to know how to implement that knowledge from the textbook and into the real world. Let me walk you through my little process:

DR: For many years security within the IT Departments was consistently evolving at a fairly even pace. As the pace of change accelerated with new technologies like cloud computing and mobile devices becoming increasingly popular, what security challenges are facing you and the industry as a whole?

Last week we took a look at who makes our IT department run and how the department has grown throughout the years. This week we’re going to talk about the technologies that make our department run.

I had the chance to sit down recently with Lisa Sipe, the CIO of Global Knowledge and Mike Lewis, Global Knowledge’s Senior Director of Enterprise IT Operations to discuss what the IT Infrastructure team at Global Knowledge has been involved with over the last couple of years. In this 4-part series they talked about their organization’s growth and changes over the years, what technologies they use, how they approach security, what they find important when they look at hiring new members to join the organization, and what they see changing within the industry as a whole.