Last week we installed the Avaya System Manager. Now we will go to the Session Manager Server. This is the Redhat Kickstart DVD procedure. You will load this on a separate server than the one you just loaded System Manager on (make sure you have a monitor and keyboard attached as this will be your only way to initially interact with the sesman until you do the SMnetSetup in a later step).

Many of you are tasked with the installation of System and Session Manager, and documentation is not always clear. This two part step – by-step solution will aid you in your install.

As many of you work on integrating Avaya Aura System and Session Manager into your networks, the case for troubleshooting will indeed occur.

There are built in tests in the System Manager that allow you to run tests on 14 different areas, including Session Manager. But what do you do with the results when you get them?

I am going to outline six of the most common problems and solutions when installing and implementing System and Session Manager and what steps you can take to troubleshoot and correct the problem.