Excerpted from the “Integrating the Cisco Unified Presence Server in Your Unified Communications Network” white paper. You can download the entire paper from our Knowledge Center. 1. Cisco Unified Presence Server (CUPS) – This is the brain of the Presence architecture and works in almost the same manner that the Cisco Unified Communications Manager (CUCM) […]

Cisco has made great strides in incorporating Presence within all their Unified Communication (UC) applications. This transcends the different devices used by enterprise customers, but also provides rich Presence information exchange with any other non-Cisco Presence application that supports IETF standards. Cisco, through their Unified Presence Server product line, supports four protocol references which allow […]

In this post, we will look at Presence Call lists and how they are configured for a Cisco Unified Communications Manager (CUCM) cluster. There are two foundational areas that must be done to get presence call lists to work, 1) you need to create a presence policy and 2) you will need to enable presence […]

Presence is at the core of the pillars of Unified Communications and it is important to understand how vendors are applying this important feature to their voice applications.  Let’s look at Cisco Systems, who is now anchoring all of its voice product lines on version 7. With Unified Communications Manager (CUCM) 7.x, you can enable […]

Presence information is used to announce the presence, or availability, of an end user. If you use an instant messenger (IM) application like Windows Live Messenger, you are probably already familiar with presence information. Windows Live Messenger has different colors to indicate the availability of a user before you message them. If the party you’re […]

Since Cisco released CUPS (Cisco Unified Presence Server) 7.x to the market place it has been a huge success within the enterprise. This post will discuss some of the key features and why it is such a necessity within your environment. The biggest feature of CUPS is providing detailed “Presence” information about all employees within […]