As early as 1926, the Bell companies were first introducing answering machines to take messages. Most of the early models were adaptations of Thomas Edison’s 1914 invention of the Telescribe, a simple device that recorded telephone conversations using wax cylinders. Answering machines really began to take off in 1984, when AT&T split up and customers […]

Cisco Unified Communications call processing solutions is an IP-based call processing system that is software-based and is the heart of the system that acts as the PBX.

Unified Communications (UC) combines all forms of business communications into a single, unified system that provides powerful new ways to collaborate. Encompassing several communication systems or models, UC includes unified messaging, collaboration and interaction systems, real-time and near real-time communications, and transactional applications. The termination of Private Branch Exchanges (PBX) and Public Switch Telephony Networks […]

The history of Unified Communications lies in the birth of voice over ip (VoIP) back in the late 1980’s and early 1990’s. We were all concentrating on toll bypass for enterprises to save money by placing voice over their data circuits. Then Cisco bought a company called Celsius who was exploring making VoIP to the […]

Just a few short years ago people had never heard of unified communications (UC). Today, at the top of most IT department’s priority list is UC. Due to the combination of productivity improvements and cost savings that UC can deliver to the corporation, most companies are considering a UC roll-out or UC pilot sometime in […]