One of the most interesting concepts Cisco came up with is to provide the ability to advertise services to all Cluster IP Phone users without requiring them to subscribe to that service. So, if you company has an “all employee” web service, you can quickly setup the service, and then magically have it automatically show up […]

One of the most overlooked pillars of Unified Communications is the concept of IP Phone Web Services. This lets the user run http web services that have been pre-allocated either by the manufacturer or created by in-house programmers. Now in order to execute web services on a IP Desk Phone, the screen will have to […]

Unified Communications (UC) may have different meanings depending on who you ask, but the industry has now established what exactly the makeup of UC is, and the minimal applications  that have work together. All vendors also agree that if enterprise customers fully embrace this concept, it will change the way their employee’s will communicate with […]

If you are a Cisco IPT voice administrator, then you are going to like the latest tool developed by Berbee. It’s a remote control phone for Cisco IPT administrators to troubleshoot issues remotely. With this tool you can connect to your corporate vpn, and remote into any phone register to Communication Manager, without logging out […]

Softphone is a general industry term for any software program used to make telephone calls over the internet or private network. In other words, a softphone uses a PC application instead of dedicated phone hardware. The softphone is usually designed to both look like our standard image of a phone, and behave like a traditional […]

Cisco Unified Communications call processing solutions is an IP-based call processing system that is software-based and is the heart of the system that acts as the PBX.